The ABM provides breastfeeding support training to mums and health professionals. Our training is mostly distance learning so the training team rarely meets a student in a face to face situation. Because of this, we ask each potential student to provide a reference from someone who holds a position of responsibility. It may be someone you have worked with, or volunteered with, but she/he should be someone who has seen you interacting with others and fulfilling responsibilities, whether or not this included supporting new mums and families. A family member isn’t an appropriate referee.